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How Do You Get Someone to Read Your Fundraising Email?  Probably Not With These Subject Lines.

1/9/2015

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Like you, I received a lot of solicitations for year-end.  Here are the subject lines of a few of the ones I received by email, with the names or causes redacted or changed.

  • “A Friend to [Worthy Charity]”
  • “Dawn’s Story”
  • “There’s Still Time to Support [Worthy Charity]”
  • “Make [Worthy Charity] your charity of choice! Tuesday, Dec 2nd!”
  • “Join [Worthy Charity]’s $100 from 100 Campaign”
  • “Give the Gift of [Education/Health/Food etc.]” - #GivingTuesday!”
  • "Offer [Youth/Moms/Students/Homeless etc.] a Positive Vision for the Future – Support [Worthy Charity]"

Did you find any of these compelling?  Maybe the last two grabbed you a little bit?  The rest?  Probably not, except maybe the third to the last.

None of them hit a home run, in my view.  Most don’t even make the grade.

I know it’s really tough to do within the limits of an email subject line, but you’ve  got to convince your prospect to open your email somehow.  The way you do that is (1) you tell the prospect there’s a problem and (2) you tell the prospect that if s/he gives, s/he’ll be a hero.

Next post we’ll look at how the subject lines could be rewritten to reel you and me in.

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Two Predictions at Stanford's SIR blog that miss: (1) New Nonprofits Will Run for Just 3-5 Years. (2) Nonprofits Will Now Plan for Sudden Fundraising Opportunities. 

1/5/2015

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Screenshot of SSIR blog page
It may be in the Stanford Social Innovation Review, but I found it hard to accept 2 out of 4 predictions about new trends in fundraising for 2015 made in their blog by Curt Swindoll.  He claims these trends will "reshape the nonprofit landscape."  They are:

  1. Nonprofits will use advances in technology to engage donors face to face and at every giving level.
  2. Transitional organizations focused on solving problems and then disbanding will increasingly challenge "permanent" nonprofits.
  3. Big data will become ubiquitous, and easier to manage and understand.
  4. Nonprofits will become proactive, rather than reactive, to opportunistic fundraising campaigns.

He's right about his two tech points (#1 and #3): of course nonprofits will use tech in more and better ways to engage donors, and certainly nonprofits (at least the bigger ones) will learn easier ways to manage and understand big data.  Now, I'm not so sure about how soon big data will become ubiquitous, but anyway...

So I disagree with points 2 and 4.  To be fair, it's a blog post, not a white paper, but I don't read any supportive evidence or rationale for either. The first doesn't seem to have real legs to become a trend, and the second isn't a new trend at all.

He writes in #2 that because post-boomers "donate on perceived needs, not because they have a history with an organization," this naturally implies that they're more motivated to see results, and therefore "we will see more nonprofits formed for brief, 3-5 year stints."  But instead of citing some 'retail' examples, he cites the two of the most prominent examples of foundations doing this: Atlantic Philanthropies and the Bill and Melinda Gates Foundation.  

Perhaps I'm just slow, but I don't see how donors' motivation to see more results (especially by post-boomers) leads to a trend of nonprofits being founded for 3-5 year life cycles.  Besides, wouldn't the philanthropic challenge have to be very narrow in scope if a short-term nonprofit were to resolve it successfully?  That's not a bad thing, of course -- plenty of nonprofits and other social change agents have focused on (usually incremental) achievable change -- but they've done so within the context of a broader agenda.  Anyway, I find it hard to believe that even carefully limited change agendas could be accomplished in 5 years, let alone 3, if they're meant to have a permanent impact.

Moving on, in #4 he says that the ALS Ice Bucket Challenge and the high-volume response to the 2012 earthquake in Haiti "...teach us that donors are willing to respond to social needs even if the nonprofits that benefited never anticipated or even solicited their support." I don't see how this is anything new.

People have responded to causes that touched their hearts since well before the rise of the modern nonprofit sector, and gone well beyond 'just' giving money.  He notes that ALS has defined viral fundraising -- true enough, although again, you could argue that 'viral' is merely a modern post-Internet term that describes an ancient societal dynamic -- ideas and causes have been taking the world by storm, spreading like wildfire, or whatever, since the beginning. Martin Luther King, Jr. -- or more accurately -- the civil rights movement, went viral before the Internet existed -- for that matter, so did Martin Luther's 95 Theses -- and these inspired movements, not just contributions.

I don't think a donor, if pushed to think things through, would ever say the existence of their favorite nonprofit is more important than the cause the donor cares about. Indeed, it's part of the logic of Fundraising 101: the story is not about the nonprofit, it's about how the donor, through his/her gift, can be a hero in the storied struggle (sorry, couldn't resist!).  So when the cause doesn't have institutional support, the community/market will create one or find one that it can persuade to fill in..

In the case of ALS, the planners of the Ice Bucket Challenge had no idea that dousing VIPs would become an Internet sensation (especially when the VIPs doused each other), but I doubt this good fortune would have occurred if ALS hadn't been a cause that most Americans know something about and embrace as 'worthy' -- and if the ALS Association itself didn't have an extensive national presence which made it possible to schedule many repeated performances at the speed of the Internet.

The connection between the surprising popularity of the Ice Bucket Challenge and "future crises, large or small..." that nonprofits can take advantage of as "catalytic moments when they can make real progress," seems tenuous at best. But let's assume Swindoll means that nonprofits should plan and look for surprise events, whether community crisis or marketing opportunity. But isn't taking advantage of "newsworthy events that connect with their cause and mission," what he calls "opportunistic fundraising," something that good nonprofits have always done?

Swindoll doesn't strengthen his case by citing World Vision as an exemplar. From what I could see on their website, disaster relief is a standard part of its services, so it should be prepared to accelerate its fundraising when there's a disaster -- just like Doctors Without Borders or any similar organization would. He should find a nonprofit in a field that doesn't experience that particular dynamic but that still has the foresight to prepare a contingency plan to marshal appropriate resources when a similar event presents itself.

Every manager, for-profit or nonprofit, should always be prepared for surprises that force them to gear up. What is true about Swindoll's 4th point is that they should know that they've got to respond at Internet speed. In 2015, that's nothing new.

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If You Only Do 1 Thing in 2015...CONNECT!

1/3/2015

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"To help each other, we have to connect." Sonia Simone     

Maybe the above quote is a given to you, but I'll bet that if you read her entire blog post, you'll find it to be inspirational -- even though it's ultimately about selling you something.

This post by a for-profit entrepreneur illustrates how "make the world a better place" forces aren't limited to the charitable sector, and shows that there are very practical ways to combine those forces with the desire/need to make money.  You don't even have to get into the social entrepreneurship/benefit corporation discussion.

By the way, Ms. Simone is 1,000% right.  Any good organizer will tell you that change doesn't happen unless people connect with each other and develop relationships that drive a healthy sense of mutual reciprocity.  

She's a co-founder of copyblogger (it looks like they refer to their company in lower case). I have no relationship to the company.
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    About This Blog

    It's all for you: learn how people like you, with my help, can raise more money, add more supporters, and make a real difference for and with more people. 

    To get a very general idea of my approach go here to the blog's first post. To learn more about my firm's services click here for an overview.

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